Frequently Asked Questions
What is your return policy?
We accept returns within 15 days of delivery. Items must be unused and in original condition. Please refer to our Return & Refunds Policy page for more information.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and Shop Pay, for a fast and secure checkout experience.
Can I modify or cancel my order after placing it?
We begin processing orders as quickly as possible, so changes or cancellation may not be guaranteed. If you wish to make an adjustment with your order, please contact us right away. We'll do our best to accommodate your request before the order ships.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping typically takes about 14-31 business days, depending on customs and your location.
How long does shipping take in the U.S?
Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
What are your shipping prices?
We offer free standard shipping, no minimum purchase required! We also offer expedited shipping on select items, at an additional cost that varies for different products & locations.
How can I track my order?
As soon as your order ships, you'll receive tracking details via email. You can also track your order anytime by visiting our Track Your Order page.
How should I care for my bedding?
Wash on a gentle cycle with cold water and mild detergent. Avoid bleach and fabric softeners. Tumble dry on low, or hang to dry for best results.
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Is your bamboo really eco-friendly?
Yes! Bamboo is one of the fastest growing, and most renewable plants on Earth. It requires no pesticides, and far less processing than other materials. This makes it a great sustainable choice for your home.
Will your sheets fit deep mattresses, or beds with toppers?
Yes! Our fitted sheets are designed with deep pockets to accommodate thick mattresses and toppers comfortably! If you don't have a thick mattress or a topper, simply tuck the sheets a bit further under your mattress to achieve a snug fit.
Still Have Questions?
No problem! Feel free to reach out through our Contact Us page. We're always happy to help.